Lets start with the fact that every person working there likes to welcome you with a smile and you can see that they really do their best to make sure you enjoy every second in the Barcelo Hotel. Big shout out to Iman that provided me a room upgrade ( free of charge) and also because during my staying it happened to be my birthday and she, together with her colleagues, made sure to mark the moment with an amazing cake! Very lovely gesture! Overall, hotel is very clean, room that I got was really nice and spacious. Variety of restaurants in the hotel and a swimming pool area thats also very clean and which I have enjoyed a lot! Wellness area available, open for the entire day - definitely a must! Thanks Barcelo Hotel and the entire staff!
Marius
2024년 9월
The team there especially Mahmoud Hammad. The most helpful, kind and polite person ever. We had an issue and he went above and beyond to help us. We travel a lot and we never found someone as dedicated. Always with a smile and genuine caring about the customer experience. Mahmoud we will miss you!!
Marta
2024년 12월
Freindly staff who can speak good English and I assume Spanish from the Spanish groups that were there, very informative and always asks to clean my room. I was usually going to breakfast 10 mins before closing and they let me finish my breakfast and pick what I wanted before closing time . I had issues booking Uber to the airport and a friendly staff member kindly did it for me given my unique situation very early in the morning after checkout.
Miguel
2023년 6월
Professional and very kind-hearted staff that were available 24/7. The pool was clean and beautiful and well heated. The restaurants were great and the cuisine was extraordinary! Some of the best dishes were at Nefertari Restaurant (the fillet and the veal were delicious!!) Highly recommend!🙂 We would definitely return!
Miguel
2024년 12월
The hotel is very clean and rooms are nice. Although the bathroom is old but very well maintained. Cleanliness is good. Concierge staff is good. The lady staff outside on the desk is good and smiles with greetings.
Md
2023년 5월
The facility is really nice and clean. Rooms were clean, beds were comfortable. Nice pool and location is somewhat close to the pyramids
Scott
2023년 10월
The reception, cafe and concierge staff were very good. The receptionist helped me get an uber to the airport as we left. The breakfast was excellent with a wide selection of European and Egyptian food. It had the best falafel I have ever tasted. The rooms were clean and the beds were comfortable.
Jan
2024년 1월
The hotel had different options for dinner. You could use the restaurant, the buffet, or order food from a dedicated bar area. All food options were good.
Paul
2023년 5월
The coziness of the environment:)
Salwa
2023년 12월
A high end hotel worth the stars in Cairo. Many hotels are sold here with high stars and are not at all. The most comfortable stay since my all inclusive in hurghada. Staff also speaks English and bet foreigner friendly.
Robert
2023년 3월